What should be your first step if you suspect someone is suffering from post-traumatic distress?

When someone is suspected to be suffering from post-traumatic distress, it's essential to approach the situation with sensitivity and expertise. In this context, contacting the Crisis Intervention and Support Management (CISM) team is the best first step. This team comprises trained professionals who specialize in dealing with individuals experiencing emotional or psychological distress after a traumatic event.

The CISM team can provide immediate support and intervention tailored to the needs of the individual, ensuring that they receive appropriate care without overwhelming them. Their expertise allows for a more structured approach to addressing the complex emotions and responses associated with post-traumatic distress, making it a critical step in the process of supporting the individual.

While other options may seem beneficial, they can lack the necessary structure or support that trained responders can offer. Speaking directly to the individual may inadvertently cause additional stress if not handled delicately. Calling for emergency help might escalate the situation unnecessarily unless there is an immediate threat to the person's safety, and observing silently may leave the individual feeling unsupported and alone at a critical time. Thus, enlisting the help of the CISM team not only provides specialized support but also takes the burden off the person unsure of how to help effectively.