GC Acting Officer Entrance Practice Exam

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What is the impact of structured decision-making processes in public service?

They increase uncertainty in outcomes

They enhance transparency and objectivity

Structured decision-making processes in public service play a crucial role in enhancing transparency and objectivity. These processes typically involve systematic approaches that require the identification of objectives, the evaluation of alternatives, and the assessment of potential outcomes. By following a structured methodology, decision-makers can ensure that all relevant information is considered and that decisions are based on clear criteria rather than subjective preferences or biases.

One key benefit of this enhanced transparency is that stakeholders can better understand how decisions are made, which promotes trust in public institutions. When processes are transparent, citizens are more likely to perceive that decisions are fair and grounded in solid rationale. This ultimately supports accountability, as decision-makers must justify their choices and the underlying reasoning.

Moreover, structured decision-making fosters objectivity by providing a framework for evaluating various factors consistently. This objectivity helps minimize personal bias and influences, leading to decisions that are more equitable and focused on achieving desired outcomes for the public good. By prioritizing clarity and systematic evaluation, public service organizations can better serve their communities and address complex challenges effectively.

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They limit information gathering

They ignore diverse opinions

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